Support

We're here to help.

Questions about referrals, payouts or your account? Send us a message and the Referable team will get back to you, usually within one business day.

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Response time

We reply within one business day, Monday to Friday.

Account & data

You can delete your account in-app under Profile & Settings, or request your data via email.

FAQ

Common questions.

Once you connect a payout account with Stripe, payments happen automatically. When a company accepts your referral you earn the lead reward, and if it converts to a customer you earn the won reward — both paid straight to your connected account.

Each partner company invites its own customers, so referrals come from people who genuinely used and trusted the brand. You'll receive an invite by text or email with a link to set up your profile.

No. Pick a contact, personalize the pre-filled message, and your unique referral link is added for you automatically before it sends through your phone's messaging app.

Yes. If you've been invited by more than one brand, you can browse each company's incentive and refer for whichever one fits the friend you have in mind.

Open Profile & Settings in the app to delete your account and associated data at any time. You can also email support@getreferable.com and we'll take care of it for you.